Click Here to read our Fireplace Care Plan Terms & Conditions
Please pick your plan type (Standard or Extended Service Area) based on which zone you live in on this map HERE.
Shortly after your purchase of this item, you will be able to access our service portal HERE to submit a request for service.
Coverage begins the day your plan is purchased. Coverage can be obtained for additional qualifying fireplace appliances by increasing the item quantity purchased to match the number of fireplaces you want covered. A discount will be automatically added for multiple fireplace plans.
Annual Plan Benefits:
- One visit for preventive maintenance/safety check between May 1st and August 31st.
- One service/emergency call per year
- 15% discount on all parts required for any repairs
- 5% discount on any other items purchased in-store
Coverage Requirements:
Fireplace appliance must:
- Be less than 20 years old from manufacture date at the time of a new or renewed plan enrollment
- Not be a pellet or wood-burning product
- Have been installed as per manufacturer’s specs and State & Local codes
- Be located within one of our service areas
